If you've used our Help section and still can't find the information you're looking for, please feel free to contact us directly. If you have a query about an order you've already placed you may get the fastest answer by checking through your 'My Account' section.

If you're already logged in, click here to access your account - if not, click here to log in.

Still no joy? Get in touch and one of our team will help you out. If you have an order number please place the order number in the title of your email. You can find your order number on your invoice or in your confirmation email.

If your query is order related or you have an existing order, plus for all other non-technical questions please contact customerservice@chainreactioncycles.com

If you have not placed an order and have a technical question or product query please contact tech@chainreactioncycles.com

(To protect the operation of our computer systems we monitor incoming and out going email. Chain Reaction Cycles reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.)