It is always good to speak to customers, but if you have a query about an order you have already placed you may get the fastest answer by checking through your ‘My Account’ section online.
Already logged in? To access your account click HERE Or To log in click HERE
Still no joy? Get in touch and one of our team will get the answer for you. Email the team at sales@chainreactioncycles.com
No need to get in touch just use the product return form to send it back and we will happily deal with your item. If you do have further questions that are not answered in the Returns and Warranty link please send us an email at sales@chainreactioncycles.com with RETURN or WARRANTY in the header, and one of our team will get back to you with the solutions.
We aim to give you as much information as possible about the items on our website – check the product descriptions that go with each item and you may find the answer to your query or even the manufacturers’ website may go that one step further and give the answer. If you’re still trying to figure it... out get in touch and we will answer your question as quickly and thoroughly as possible.
We have skilled Spanish, French and German customer service advisors and can respond to emails and chat to you on the phone in all these languages. For contact details ensure your prefered language is selected in My Settings and use the following Link: