Did you know that you could shop on our www.chainreactioncycles.com/us/en website?

Delivery options

On this page:

UK delivery options

Free tracked shipping is offered on all orders over £20.00. Orders under that value will be shipped Standard tracked delivery and cost £2.99 for shipping.

UK Free Standard Tracked Delivery:

This tracked service is available for all orders over £20.00. If you choose this service, your items will be delivered within 5 working days after you place your order. If you order on a Tuesday your items will be delivered on or before Tuesday (Working days are Monday to Friday and exclude weekends - for example if you order on a Wednesday your items will be delivered by the following Wednesday). Deliveries are made between 7am and 7pm. When you select our standard delivery service, we will choose the most suitable service to dispatch your order.

We'll advise you in your dispatch email which service your order is being sent with.

Your delivery may take slightly longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it's a UK Bank Holiday period

Priority Tracked Delivery - £3.99

If you place your order by 8pm Monday to Friday you'll receive your goods within 2 working days. Orders placed on or after 8pm on Friday, or on Saturday and Sunday will be delivered by Tuesday.

Deliveries are made between 7am and 7pm.

We'll advise you in your dispatch email which service your order is being sent with.

Your delivery may take slightly longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery.
  • Custom wheel builds will be dispatched as soon as they are built and inspected.
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative.
  • If it's a UK Bank Holiday period.

Hermes Parcelshops

This service provides the convenience of picking up form a local collection point and is FREE over £20.00 or £2.99 under £20.00.

  • Delivery will normally take 2 -3 days.

Next Day Tracked - £4.99

If you place your order by 8pm Sunday to Friday you'll receive your goods the following day. If you place your by 6pm Saturday you will receive your goods on Sunday. This is a fully tracked option.

Once we've dispatched your items we'll email you to let you know, including a link to Your Account where you'll be able to log in and view your order and all the shipping details for that order. We'll also include the tracking number for your order which you can then use on the courier's site to watch the progress of your items to your door. Click here to go to the courier links to track your order.

Your delivery may take longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it is a UK Bank Holiday period

European delivery options

European Tracked Delivery

Depending on your order destination country and/or the value of your order this may be a free or a paid for service. For charges and estimated delivery times for your specific country please click here.

We'll dispatch your order using the most suitable courier depending on the size and weight of your items. Once we've dispatched your order we'll email you to let you know, including a link to Your Account where you'll be able to log in and view your order and all the shipping details for that order.

Delivery may take longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it is a UK Bank Holiday period

European Express

This is a priority paid for tracked service. For approximate charges and estimated delivery times for your specific country please click here.

We'll dispatch your order using and express service. Once we've dispatched your order we'll email you to let you know, including a link to Your Account where you'll be able to log in and view your order and all the shipping details for that order.

Delivery may take longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it is a UK Bank Holiday period

Worldwide delivery options

Worldwide Tracked Delivery

Depending on your order destination country and/or the value of your order this may be a free or a paid for service. For charges and estimated delivery times for your specific country please click here.

We'll dispatch your order using the most suitable courier depending on the size and weight of your items. Once we've dispatched your order we'll email you to let you know, including a link Your Account where you'll be able to log in and view your order and all the shipping details for that order.

Delivery may take longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it is a UK Bank Holiday period

Worldwide Express

This is a priority paid for tracked service. For approximate charges and estimated delivery times for your specific country please click here.

We'll dispatch your order using and express service. Once we've dispatched your order we'll email you to let you know, including a link to ’ YOUR ACCOUNT’ where you'll be able to log in and view your order and all the shipping details for that order.

Delivery may take longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
  • Custom wheel builds will be dispatched as soon as they are built and inspected
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
  • If it is a UK Bank Holiday period