Did you know that you could shop on our www.chainreactioncycles.com/us/en website?
|Service||Below £20||Over £20||Delivery Time|
|Standard Tracked Delivery||£2.99||FREE||4 working days after you place your order.|
|Collect+||£2.99||FREE||Pick up your parcel(s) from a local collection point at a time that suits you. Estimated delivery: 2 working days.|
|Priority Tracked Delivery||£3.99||Your order will be given priority by our warehouse staff. Estimated delivery 2 working days.|
|Next Day Tracked Delivery*||£4.99||Order by 10pm Monday – Friday, by 6pm Saturday and by 8pm Sunday for next day delivery. Excluding Bank Holidays. |
Some postcodes are excluded, see list below.
|Tracked Bulky Delivery and Bikes||FREE||We aim to deliver within 7-10 days after the order is placed. This is because we carefully inspect each bike before it is dispatched.|
|*Excludes bikes, bulky items, frames and wheel builds.|
|Please note that all Next Day services are subject to availability and may not be available during UK Public Holidays or periods of adverse weather.|
If your order is being delivered by Hermes you can download their new app for even more control over your delivery.
With the new Hermes app you can track and divert your parcels with ease. You can also set your delivery preferences for all your parcels, including choosing safe spaces, contact-free delivery and giving your courier any delivery instructions, they’ll need.
Just download the app and tap “More” to get started.
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting.
Delivery may take longer in the following instances:
You can check your order status using the link below. You will be able to see all the information about your order including tracking information if applicable.
You will need the order number and email address used when you placed your order.Check my order status View my order history
Unfortunately, Chain Reaction Cycles cannot be held responsible for damage or loss that occurs to goods or orders addressed to any of the below delivery points:
If your delivery address is listed as any one of the above places, then we regret to inform you that we cannot accept liability for failed deliveries or damage upon receipt.
We dispatch your goods from multiple warehouses so please be aware that your order may be split into two or three packages and may not arrive together in one delivery.
Orders are sold inclusive of all taxes and duties.
Your delivery may take longer in the following instances:
Our courier partners will attempt to deliver next day orders the day the order was placed, as long as the order was made within the relevant cut off time for next day delivery. 99% of next day orders are delivered on time, although in rare circumstances it can take up to 2 days.
We cannot guarantee next day delivery to Northern Ireland postcodes but we will do our best to deliver as soon as possible.
Our Next Day Delivery services may not be available during periods of adverse weather or UK Public Holidays.
Order by 10pm Monday – Friday, by 6pm Saturday and by 8pm Sunday for next day delivery. *Excluding Bank Holidays.
Next day delivery is not available for the following postcodes: